Action-research and role-reversal-informed creation of a Zoom breakout room guide for e-CIIC mediators. In: Discussing Global Citizenship through Collaborative Online International Learning (COIL) - Virtual Exchange (VE) in Language Learning and Teaching: Symposium Proceedings. Conference Proceedings. Coventry Open Press; 2023:61-72. Accessed January 1, 2026. https://monographs.coventry.ac.uk/index.php/covop/catalog/book/1/chapter/7