Action-research and role-reversal-informed creation of a Zoom breakout room guide for e-CIIC mediators. In: GIMENO-SANZ, Ana et al. Discussing Global Citizenship through Collaborative Online International Learning (COIL) - Virtual Exchange (VE) in Language Learning and Teaching: Symposium Proceedings. Conference ProceedingsCoventry, UK: Coventry Open Press,2023. p. 61–72. Disponível em: https://monographs.coventry.ac.uk/index.php/covop/catalog/book/1/chapter/7. Acesso em: 21 sep. 2026.