“Action-research and role-reversal-informed creation of a Zoom breakout room guide for e-CIIC mediators” (2023) in Discussing Global Citizenship through Collaborative Online International Learning (COIL) - Virtual Exchange (VE) in Language Learning and Teaching: Symposium Proceedings. Coventry Open Press (Conference Proceedings), pp. 61–72. Available at: https://monographs.coventry.ac.uk/index.php/covop/catalog/book/1/chapter/7 (Accessed: 1 January 2026).